Effective Date: 12/12/2025
Last Updated: 12/12/2025
Samar Health (“we,” “our,” “us”) is committed to protecting the privacy and security of the personal information we receive from our clients, patients, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the rights and choices you have regarding your data.
Samar Health provides administrative, clinical, and operational support services to healthcare providers and their patients. As part of these services, we may receive, access, or process personal and health information in accordance with applicable privacy laws, including HIPAA.
1. Information We Collect
A. Personal Information
We may collect the following types of personal information:
Name
Date of birth
Mailing address
Email address
Phone number
Insurance information
Appointment details
Billing and payment information
B. Protected Health Information (PHI)
When performing healthcare support services, we may receive PHI as defined under HIPAA. PHI may include:
Medical history
Diagnoses
Medications
Referrals
Prior authorization details
Provider information
Documentation required for clinical services
C. Website or Digital Information
If you visit our website, we may automatically collect:
IP address
Browser type
Device information
Cookies or usage analytics
We do not sell this data or use it for advertising profiling.
2. How We Use Your Information
Samar Health uses personal and health information strictly for operational, clinical, and administrative purposes, including:
Performing prior authorizations
Managing referrals and care coordination
Scheduling and confirming appointments
Supporting providers with documentation and billing workflows
Communicating with you about your care or requests
Complying with federal, state, or payer requirements
Improving our services and internal operations
We do not use patient information for marketing without explicit authorization.
3. How We Share Information
We may share information only in the following circumstances:
A. With Your Healthcare Provider
To support your care, medication access, prior authorizations, or administrative processes.
B. With Health Plans or Payers
When required to verify eligibility, submit prior authorizations, complete claims assistance, or support appeals.
C. With Third-Party Vendors
Only when necessary, and only with vendors who sign HIPAA-compliant Business Associate Agreements (BAAs). Examples include:
Secure messaging platforms
Electronic health record systems
Cloud hosting providers
D. When Required by Law
Such as to comply with subpoenas, audits, or regulatory reporting obligations.
We never sell your data.
4. How We Protect Your Information
We maintain administrative, technical, and physical safeguards to protect personal and health information, including:
HIPAA-compliant data handling practices
Access controls and role-based permissions
Secure data encryption in transit and at rest
Staff training and confidentiality requirements
Monitoring and breach-prevention safeguards
If a data breach occurs, we will follow all required notification protocols.
5. Your Rights
Depending on your location and applicable law, you may have the right to:
Access the information we hold about you
Request corrections to inaccurate information
Request deletion of certain information (when allowed by law)
Request restrictions on how your information is used
Receive copies of your records
Obtain an accounting of disclosures
Withdraw consent if you previously provided authorization
To exercise these rights, contact us at [Insert Email].
6. Children’s Privacy
Samar Health does not knowingly collect information from children under 13 unless it is part of healthcare services authorized by a parent or legal guardian.
7. Data Retention
We retain personal and health information only as long as necessary to:
Provide services
Comply with legal or regulatory requirements
Maintain proper administrative records
After this period, information is securely deleted or de-identified.
8. Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the most recent version. Continued use of our services means you accept the updated policy.
9. Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Samar Health
Email: atiya@samarhealth.us
Website: www.samarhealth.us